How Orbit works out pay

The essentials

Overview

Every pay run follows the same three steps. Hours are approved, the period is reviewed, and then the run is exported — at which point Orbit works the figures out again from scratch and keeps an unchangeable copy of exactly what it said.

What each rate and penalty actually comes to is decided by the award and by the store’s pay settings. Those figures live on the pay pages themselves, where they are always current.

Before you start

Confirm the store and pay period with your payroll team. Final payment arrangements depend on your employer and payroll provider.

Step by step

1. Review the time records for the period and resolve missing or incorrect hours.

2. Complete the required timesheet approvals.

3. Review the payroll or accounting preview, including employee matching and any reported issues.

4. An authorised payroll user completes the export or sending process and checks the resulting status.

What to check

If you need more help

If a period cannot be sent, use the issue details to identify the affected employee or setting. Do not change approved hours simply to clear an unrelated provider issue.