The essentials
Overview
Every pay run follows the same three steps. Hours are approved, the period is reviewed, and then the run is exported — at which point Orbit works the figures out again from scratch and keeps an unchangeable copy of exactly what it said.
What each rate and penalty actually comes to is decided by the award and by the store’s pay settings. Those figures live on the pay pages themselves, where they are always current.
Before you start
Confirm the store and pay period with your payroll team. Final payment arrangements depend on your employer and payroll provider.
Step by step
How Orbit pays
Approve, review, export — in that order, every time. A few things about pay are fixed and cannot be turned off; they are worth two minutes before you start.
Review the choices available for your organisation in Orbit.
Set the store’s pay settings
Which award applies, where the store is, and when its pay week starts. Orbit prices every hour off these, so they come first.
How your payroll behaves
This page is where the way payroll runs is chosen. Some things are locked because they are floors, and some options are greyed because they are not built yet — you can see the whole shape either way.
Review the choices available for your organisation in Orbit.
Connect Xero
Orbit sends approved hours to Xero rather than retyping them. You will sign in to Xero and come straight back here.
Match your people to Xero
Orbit suggests a match for everybody it recognises; you confirm them and sort out anyone it could not place. Hours only travel for people who are matched.
Approve the period’s hours
The export will not run while anything in the period is still open or waiting on a manager. Clear them and the wall comes down on its own.
Run the export
Orbit works the figures out again at this moment and keeps an unchangeable copy of exactly what it said. That copy is what your bookkeeper gets, and the period locks behind it.
That is payroll set up
Every run from here follows the same three steps, and past runs stay in the history exactly as they were sent.
What to check
If you need more help
If a period cannot be sent, use the issue details to identify the affected employee or setting. Do not change approved hours simply to clear an unrelated provider issue.
Contact the Orbit teamOpen in Learn Orbit for guidance suited to your access and business settings. Sign-in may be required.