Payroll, pay slips & time

How do pay runs work?

Practical steps to help you get this right in Orbit.

The essentials

Overview

Your manager or payroll team reviews timesheets and pay details before preparing the pay period. The next steps depend on the payroll system your business uses. Ask your payroll team to confirm the process and pay dates for your store.

Before you start

Confirm the store and pay period with your payroll team. Final payment arrangements depend on your employer and payroll provider.

Step by step

Review the time records for the period and resolve missing or incorrect hours.
Complete the required timesheet approvals.
Review the payroll or accounting preview, including employee matching and any reported issues.
An authorised payroll user completes the export or sending process and checks the resulting status.

What to check

If you need more help

If a period cannot be sent, use the issue details to identify the affected employee or setting. Do not change approved hours simply to clear an unrelated provider issue.

Contact the Orbit team

Keep learning

Guide · Payroll, pay slips & time

When will my pay slip be available?

Your employer’s payroll process determines when and where your pay slip is issued. Check the payroll service your business uses, or ask your manager or payroll team if you are waiting for one.

Read guide Guide · Payroll, pay slips & time

My timesheets aren’t showing

Check the selected person, store and date range. Refresh the page or app and confirm that the shift was clocked or entered. Ask your manager to review any missing time records before payroll is prepared.

Read guide Guide · Payroll, pay slips & time

How do I export to my payroll provider?

Open Timesheets, choose the store and pay period, and review the approved time records. Use the payroll or accounting export option available for your business, review any issues and follow the steps for your connected provider. If an employee or pay detail is missing, resolve it before sending.

Read guide