Payroll, pay slips & time

My timesheets aren’t showing

Practical steps to help you get this right in Orbit.

The essentials

Overview

Check the selected person, store and date range. Refresh the page or app and confirm that the shift was clocked or entered. Ask your manager to review any missing time records before payroll is prepared.

Before you start

Identify the person, store and shift date that should have a time record.

Step by step

Open Timesheets and check the selected store, person and date range.
Refresh the view and check whether filters are hiding the record.
Confirm whether a clock-in and clock-out were actually recorded for the shift.
Ask a manager to review and correct a missing record using the actual worked times.

What to check

If you need more help

Give your manager the shift date, actual start and finish times, and breaks. Resolve missing records before preparing payroll for the period.

Contact the Orbit team

Keep learning

Guide · Payroll, pay slips & time

How do pay runs work?

Your manager or payroll team reviews timesheets and pay details before preparing the pay period. The next steps depend on the payroll system your business uses. Ask your payroll team to confirm the process and pay dates for your store.

Read guide Guide · Payroll, pay slips & time

When will my pay slip be available?

Your employer’s payroll process determines when and where your pay slip is issued. Check the payroll service your business uses, or ask your manager or payroll team if you are waiting for one.

Read guide Guide · Payroll, pay slips & time

How do I export to my payroll provider?

Open Timesheets, choose the store and pay period, and review the approved time records. Use the payroll or accounting export option available for your business, review any issues and follow the steps for your connected provider. If an employee or pay detail is missing, resolve it before sending.

Read guide