Payroll, pay slips & time

When will my pay slip be available?

Practical steps to help you get this right in Orbit.

The essentials

Overview

Your employer’s payroll process determines when and where your pay slip is issued. Check the payroll service your business uses, or ask your manager or payroll team if you are waiting for one.

Before you start

Know the pay period you are asking about and which payroll service your employer uses.

Step by step

Check the place your employer normally provides payslips, such as its payroll service or email.
Confirm that the pay period has been processed by your payroll team.
Check the account or email address your employer has on record for payslip delivery.
Ask your manager or payroll team for the missing payslip if it is still unavailable.

What to check

If you need more help

Give your payroll team the relevant pay period and explain whether the payslip is missing or its figures look wrong. They can confirm the delivery and payment process.

Contact the Orbit team

Keep learning

Guide · Payroll, pay slips & time

How do pay runs work?

Your manager or payroll team reviews timesheets and pay details before preparing the pay period. The next steps depend on the payroll system your business uses. Ask your payroll team to confirm the process and pay dates for your store.

Read guide Guide · Payroll, pay slips & time

My timesheets aren’t showing

Check the selected person, store and date range. Refresh the page or app and confirm that the shift was clocked or entered. Ask your manager to review any missing time records before payroll is prepared.

Read guide Guide · Payroll, pay slips & time

How do I export to my payroll provider?

Open Timesheets, choose the store and pay period, and review the approved time records. Use the payroll or accounting export option available for your business, review any issues and follow the steps for your connected provider. If an employee or pay detail is missing, resolve it before sending.

Read guide