- Hospitality franchise management software
- Franchise administration
Administration · Orbit OS by Operator Systems · whole network
Run the franchise relationship: invite, approve, suspend, message
Orbit OS gives head office the administration of each franchise connection: invite a franchisee, approve the connection once their business identity, contact and authority checks pass, suspend or resume it, end it, and message them — each action audited and behind a fresh sign-in.
The Franchise view’s administration row on a demo business. Fictional names.
Bringing a franchisee onto a shared system means either giving them a login in your account or getting nothing from their separate one.
Pending invitations, each connection’s stage — accepted, awaiting approval, active, suspended, ended — and a message thread per connection.
Invites by email, approves once the franchisee’s business checks pass, suspends, resumes or ends a connection, messages the franchisee, and revokes an unaccepted invitation.
A franchisee runs their own business on their own account, and the connection — not shared ownership — is what head office administers.
Who does what
Head office sets it. The store runs it.
What head office controls
- Invites a franchisee by email. The franchisee chooses which of their stores join and from which date reporting starts.
- Approves the connection once the franchisee has accepted and their business identity, contact and authority checks have passed.
- Suspends, resumes or ends a connection, and revokes an invitation that has not been accepted.
- Messages any connected franchisee in a thread scoped to that connection.
- Chooses which administrators hold the Franchise view: on by default for administrators, switchable off for a role or a person, never held by a store manager.
What the franchisee decides
- Whether to accept, which stores join, and the first date the network reports from — never earlier than the invitation proposed.
- What stays shared after connecting, and whether to end the connection.
- Everything inside their own workspace: people, roster rules, approvals, payroll.
The workflow
How it works, step by step.
- 1Invite
Head office sends an invitation to the franchisee’s email. The link is minted once and never shown again.
- 2Accept
The franchisee accepts inside their own Orbit workspace: stores, reporting start date, sharing — able to narrow the invitation, never to widen it.
- 3Check and approve
The connection waits for approval while the franchisee’s business identity, contact and authority are confirmed. Head office then approves it.
- 4Run it
Suspend, resume or end the connection when the relationship changes. Each action is audited and asks for a fresh sign-in. The franchisee can end it from their side too.
Questions
Asked before a demo.
Can head office change what a franchisee shares?
No. Sharing is the franchisee’s setting. It starts with everything on, and only the franchisee narrows it.
Can a store be transferred to a franchisee inside Orbit?
A transfer can be drafted and cancelled in the Franchise view; the change of ownership itself is recorded as a store handover, which keeps the pre-handover weeks with the previous owner.
More head-office controls
The other six.
Orbit OS by Operator Systems