Approvals and exceptions · Orbit OS by Operator Systems · stores it runs
Resolve exceptions from one queue
Timesheets that differ from the roster, leave, shift swaps, attendance exceptions, roster-publish requests and permission requests land in one approvals queue in Orbit OS, grouped by day, week or person. Every decision is recorded, and approved timesheets are what payroll pays.
The Approvals hub. Demo business with fictional names.
A late clock-in, a missing clock-out and a leave request live in three places, and payroll inherits whatever nobody checked.
One queue of everything waiting across the stores its business runs — how many, how long, by store and by person.
Approves or declines each item with the rostered shift and the hours beside it; filters by type, store, date range; groups by day, week, month or person.
Nothing reaches payroll undecided, and every decision carries who made it and when.
Who does what
Head office sets it. The store runs it.
What head office controls
- Sees what is waiting across the stores its business runs, and how long it has waited.
- Decides roster-publish requests from stores set to require approval, and permission requests.
- Reads every decision with who made it and when.
What the store manager does
- Decides timesheets, leave, swaps and attendance exceptions from one queue, with the roster beside each item.
- Approved timesheets flow to payroll as approved. Payroll never re-decides them.
- In a franchised store the queue is the franchisee’s own; head office does not see it.
The workflow
How it works, step by step.
- 1Exceptions surface
A clock-in that differs from the roster, a shift without a clock-out, a leave request, a swap, a roster waiting to publish, a permission request — each becomes an item in the queue.
- 2Group and filter
By day, week, month or team member; today, the last 7 days, the last 30 or all time; one store or all.
- 3Decide with context
The rostered shift, the hours worked and the person’s notes sit beside the decision.
- 4Downstream, once
An approved timesheet is what payroll pays. The decision and its record stay with the timesheet.
Questions
Asked before a demo.
What counts as an exception?
A timesheet that differs from the rostered shift, a shift without a clock-out, an attendance exception, a leave request, a shift swap, a roster waiting for publish approval, and a permission request.
More head-office controls
The other six.
Orbit OS by Operator Systems