Staff & store managers

How do my staff get the app?

Practical steps to help you get this right in Orbit.

The essentials

Overview

Invite your team from the web dashboard and share the app download link with them. Staff should follow their invitation, or use the store join code supplied by their manager. Ask your manager for the right download link if you have not received one.

Before you start

Ask your manager which Orbit app your role uses and make sure your invitation has the correct email address.

Step by step

Open the download link provided by your manager or use the app download links on Orbit’s website.
Install the app on your device and open it.
Follow your invitation, or sign in with an existing Orbit account. Use a store join code only when your manager has provided one.
Check that your intended store is available and review any joining or approval message shown in the app.

What to check

If you need more help

If the app opens but your store is missing, check the email you used and whether the join request is still waiting for approval. Ask your manager before creating another account.

Contact the Orbit team

Keep learning

Guide · Staff & store managers

How do staff clock in and out?

Open Home in the app and choose Clock in when you arrive at your store. Allow location access when asked, record your breaks and choose Clock out when your shift finishes. If a clock-in is missing or incorrect, tell your manager so they can review your timesheet.

Read guide Guide · Staff & store managers

How do managers approve timesheets and leave?

Open Approvals for the relevant store and review the request or timesheet details before making a decision. Make sure you have the correct store and dates selected. Only people with the appropriate permissions can approve items.

Read guide Guide · Staff & store managers

What can my team see in the app?

Team members can see the information available to their role, such as their published shifts, time records, leave and team conversations. Access to manager tools and other stores depends on the permissions assigned by your organisation.

Read guide