The essentials
Overview
Choose Forgot password on the sign-in screen and enter the email address you use for Orbit. Follow the reset link in your email to choose a new password. Check your spam folder if it does not arrive, then contact support if you still need help.
Before you start
You need access to the email inbox associated with your Orbit account. Use the same email your manager invited.
Step by step
Open the sign-in page and select Forgot password, or use the Reset your password link below.
Enter your account email address carefully and submit the request.
Open the reset email and follow its link. If you requested more than one email, use the newest one.
Choose a new password on the reset page and complete the form. Return to Orbit and sign in with the new password.
What to check
If you need more help
Check spam and junk folders, confirm the email spelling and allow time for delivery. If the link has expired, request a new reset. If you no longer control that inbox, contact support; never email your password or reset link.
Contact the Orbit team