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The basics

How do compliance audits work?

Practical steps to help you get this right in Orbit.

The essentials

Overview

Where Compliance is enabled, managers can use audit templates to complete checks, record scores and attach photos. Results are available in the web dashboard so you can review how your stores are tracking.

Before you start

Compliance must be enabled for your organisation, and your role must have access to the relevant store and checks.

Step by step

  1. Open Compliance and choose the template or check your store needs to complete.

  2. Read each item and record the result against what you observed.

  3. Add the requested notes or photos so a reviewer can understand any issue.

  4. Review the completed check before submitting it, then use the dashboard to review results and follow up.

What to check

If you need more help

If a template is missing, ask the person who manages your compliance setup to check its availability. If an upload fails, confirm your connection and try again before leaving the check.

Contact the Orbit team

Keep learning

Guide · The basics

What is Orbit Workforce?

Orbit Workforce is part of Orbit OS: one place for your roster, time and attendance, team communication and daily operations. Owners and managers use the web dashboard, while team members use the Orbit apps for their day-to-day work.

Read guide Guide · The basics

How do I sign up?

Visit our sign-up page to tell us about your business and get started. If you are joining an existing team, use your invitation or ask your manager how to join your store.

Read guide Guide · The basics

I forgot my password, how do I reset it?

Choose Forgot password on the sign-in screen and enter the email address you use for Orbit. Follow the reset link in your email to choose a new password. Check your spam folder if it does not arrive, then contact support if you still need help.

Read guide