Staff & store managers

How do I delete my account?

Practical steps to help you get this right in Orbit.

The essentials

Overview

Use Delete account in your profile, or follow the account deletion instructions on our website. The deletion page explains how to request removal and which records may need to be retained.

Before you start

Read the account deletion information first, including the explanation of records that may need to be retained.

Step by step

Open your profile and look for Delete account, or open the account deletion help page linked below.
Review the effect of the request and follow the verification steps shown.
Complete the request using your own account details.
Keep any confirmation and contact support if you need help understanding the status of your request.

Account deletion help

What to check

If you need more help

If you cannot access your account, use the website’s account deletion instructions to contact support. Do not send passwords or reset links with your request.

Contact the Orbit team

Keep learning

Guide · Staff & store managers

How do my staff get the app?

Invite your team from the web dashboard and share the app download link with them. Staff should follow their invitation, or use the store join code supplied by their manager. Ask your manager for the right download link if you have not received one.

Read guide Guide · Staff & store managers

How do staff clock in and out?

Open Home in the app and choose Clock in when you arrive at your store. Allow location access when asked, record your breaks and choose Clock out when your shift finishes. If a clock-in is missing or incorrect, tell your manager so they can review your timesheet.

Read guide Guide · Staff & store managers

How do managers approve timesheets and leave?

Open Approvals for the relevant store and review the request or timesheet details before making a decision. Make sure you have the correct store and dates selected. Only people with the appropriate permissions can approve items.

Read guide