Skip to content
Back to guides

Staff & store managers

I’m a new staff member, how do I join?

Practical steps to help you get this right in Orbit.

The essentials

Overview

Follow the invitation from your manager. If your store uses a join code, sign up in the app and enter that code. Your manager may need to approve your request before your shifts and team channels appear.

Before you start

Have your manager’s invitation or store join code, and use an email address you can access.

Step by step

  1. Open the invitation and check that it is for the business you are joining.

  2. Follow the account setup steps with the invited email. If you already have an account, use the existing account as directed.

  3. If joining with a code, enter the store code supplied by your manager and submit the request.

  4. Wait for any required approval, then check your store and published shifts.

What to check

If you need more help

If nothing appears after approval, refresh and confirm the account email with your manager. Do not share a join code publicly or use another team member’s account.

Contact the Orbit team