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Staff & store managers

I’m a new staff member, how do I join?

Practical steps to help you get this right in Orbit.

The essentials

Overview

Follow the onboarding invitation from your manager, using the email address it was sent to. If you have not received one, ask your manager to send it. Your manager may need to approve your onboarding before your shifts and team channels appear.

Before you start

Have your manager’s onboarding invitation, and use the email address it was sent to.

Step by step

  1. Open the invitation and check that it is for the business you are joining.

  2. Follow the account setup steps with the invited email. If you already have an account, use the existing account as directed.

  3. Complete each onboarding step and submit it. Your manager reviews what you send.

  4. Wait for any required approval, then check your store and published shifts.

What to check

If you need more help

If nothing appears after approval, refresh and confirm the account email with your manager. Do not use another team member’s account or invitation.

Contact the Orbit team

Keep learning

Guide · Staff & store managers

How do my staff get the app?

Invite your team from the web dashboard and share the app download link with them. Staff should follow the onboarding invitation their manager sends, using the email address it was sent to. Ask your manager for the right download link if you have not received one.

Read guide Guide · Staff & store managers

How do staff clock in and out?

Open Home in the app and choose Clock in when you arrive at your store. Allow location access when asked, record your breaks and choose Clock out when your shift finishes. If a clock-in is missing or incorrect, tell your manager so they can review your timesheet.

Read guide Guide · Staff & store managers

How do managers approve timesheets and leave?

Open Approvals for the relevant store and review the request or timesheet details before making a decision. Make sure you have the correct store and dates selected. Only people with the appropriate permissions can approve items.

Read guide