Staff & store managers

How do I request leave?

Practical steps to help you get this right in Orbit.

The essentials

Overview

Open Leave in Orbit, choose the dates you need, add any required details and submit the request. Your manager reviews it and you will be notified of their decision.

Before you start

Check the dates you need and your business’s leave process. Submitting a request is different from having it approved.

Step by step

Open Leave and choose the option to create a request.
Enter the dates and any other required information carefully.
Add a useful note if needed, review the request and submit it.
Check the request status later and review your manager’s decision before treating the time off as approved.

What to check

If you need more help

If a date or option is unavailable, ask your manager which leave process applies. Contact them directly if the request is urgent rather than submitting duplicates.

Contact the Orbit team

Keep learning

Guide · Staff & store managers

How do my staff get the app?

Invite your team from the web dashboard and share the app download link with them. Staff should follow their invitation, or use the store join code supplied by their manager. Ask your manager for the right download link if you have not received one.

Read guide Guide · Staff & store managers

How do staff clock in and out?

Open Home in the app and choose Clock in when you arrive at your store. Allow location access when asked, record your breaks and choose Clock out when your shift finishes. If a clock-in is missing or incorrect, tell your manager so they can review your timesheet.

Read guide Guide · Staff & store managers

How do managers approve timesheets and leave?

Open Approvals for the relevant store and review the request or timesheet details before making a decision. Make sure you have the correct store and dates selected. Only people with the appropriate permissions can approve items.

Read guide