The essentials
Overview
First check the dates, clock-in and clock-out times, and recorded breaks. Tell your manager which shift or pay period looks wrong so they can review it with your payroll team. Estimated earnings can differ from final pay; your payroll team can explain the final figures.
Before you start
Identify the exact shift or pay period. Keep planned hours, recorded hours, estimated earnings and final pay separate.
Step by step
Check the date range and store for the figures you are comparing.
Review recorded start and finish times and breaks for the affected shifts.
Tell your manager about any incorrect or missing time records so they can review them.
Ask your payroll team to check the final payroll details and explain any difference from an estimate.
What to check
If you need more help
Provide the period and the specific figure you believe is wrong. Your payroll team should resolve final pay questions; support can investigate an Orbit error identified during that review.
Contact the Orbit team