Help guides
Guides for your everyday work
Clear answers and practical instructions for the tools in Orbit.
8 guides · The basics
What is Orbit Workforce?
Orbit Workforce is part of Orbit OS: one place for your roster, time and attendance, team communication and daily operations. Owners and managers use the web dashboard, while team members use the Orbit apps for their day-to-day work.
Read guide Guide · The basicsHow do I sign up?
Visit our sign-up page to tell us about your business and get started. If you are joining an existing team, use your invitation or ask your manager how to join your store.
Read guide Guide · The basicsI forgot my password, how do I reset it?
Choose Forgot password on the sign-in screen and enter the email address you use for Orbit. Follow the reset link in your email to choose a new password. Check your spam folder if it does not arrive, then contact support if you still need help.
Read guide Guide · The basicsHow do I add my team?
From the web dashboard, open Team and invite your staff and managers. Check the store and access level before sending the invitation. The person joins your team once they complete the invitation process.
Read guide Guide · The basicsHow do I set up my store?
Open Stores in the web dashboard to add a store. Check its name, address and location settings, then add the people who work there. If you cannot add a store, ask your organisation owner to check your access.
Read guide Guide · The basicsHow do I build and publish a roster?
Open your store’s roster builder, choose the week and add your shifts. Review the people, times and areas, then publish the roster when it is ready. Your team can see the published shifts in Orbit.
Read guide Guide · The basicsHow do compliance audits work?
Where Compliance is enabled, managers can use audit templates to complete checks, record scores and attach photos. Results are available in the web dashboard so you can review how your stores are tracking.
Read guide Guide · The basicsWhich features are on the web and in the apps?
Use the web dashboard for organisation settings, integrations and detailed administration. The apps support day-to-day work such as shifts, clock-ins, leave and team communication. Manager and operations tools depend on your role and the features enabled for your business.
Read guide